Trubshaw Cumberlege offers assessment services specifically aimed at helping our clients understand their social risks, stakeholder related risks, situational risks, investment risks, and conduct risks. Our analysis combines data analytics and human intelligence to help our clients minimise conflict and social risk. Our risk assessments serve as a platform for our clients to maximise value for all project stakeholders. 

 

Identifying key risks and stakeholders, mapping key interests and expectations, and understanding risks that will likely affect operations is the first step in understanding what mitigation measures a company can implement to avoid stakeholder conflict, gain a social licence to operate, and maximise on-the-ground profitability. 

 


Social Risk Assessments

Depending on our client's locale, our social risk assessment can be specifically tailored to our clients needs. Whether our client is a corporation or a non-profit organisation, Trubshaw Cumberlege can provide a variety of risk and situational assessment services. These assessments can incorporate all or some of the following key assessments. 

CONCIERGE SERVICES:

Summary: Our concierge services includes an ongoing risk management service (offsite) by way of a mobile application that provides monthly insight into risk events within a concession’s area of influence. Our concierge services serves as the central nervous system of our client’s entire social risk and community engagement strategy. 

Purpose and Utility:

  • Mechanism to collect, store, and interpret all field data collected
  • Includes a critical alert and advisory service and monthly project social risk reports that provide insight into events within the concession’s area of influence.
  • Mitigates future risk management costs.
  • Serves as the central nervous system of Gemfields’ entire social risk strategy.
  • Feeds into a stakeholder engagement database.
  • Provides infrastructure and guidance for remote field teams, with detailed analysis and succinct reporting for key decision makers.
  • Provides long term support for exploration teams and smaller projects to help navigate the early stage social challenges.

Deliverables: 

  • Field data collection app
  • Monthly social risk reporting
  • Access to specialist non-technical advisors
  • Risk management coaching for project managers
  • Crisis management and business continuity advice
  • Remote management of:
  • Stakeholder database
  • Grievance mechanism
  • Engagement records
  • Key event risk scenario planning

Duration: monthly service for life of project. 

SOCIAL RISK SCREENING:

Summary: A service that provides an initial screening of anticipated social risk themes, including conflict risks, legal risks, political risks, reputational risks, and operational risks. This service combines data collected from field teams, the client, geospatial analysis, and patterns of local social conflict to orientate the client to the salient social and stakeholder risks to a project.

Purpose and Utility:

  • Serves as an initial assessment of likely risks to project.
  • Provide guidance to project managers and field operators.
  • Informs areas to be focused on during social risk assessment.
  • Identified those risks that pose a material financial risk operations
  • Provides early guidance to project managers and field operators.
  • Informs the social risk concierge service and helps identify key data collection needs

Deliverables: 

  • Qualitative Report
  • Identifies possible material social, political and legal risks.
  • Identifies primary project stakeholders
  • Risk Dashboard
    • Identifies primary risks
    • Identifies likelihood of risks
    • Identifies likely impacts of risk
    • Identifies risk rating
  • Financial Risk Dashboard
    • Identifies material financial risks related to social risks
    • Identifies likely financial impacts of risk
  • Interactive online mapping platform

Duration:  15-30 days.

SOCIAL RISK ASSESSMENT

Summary: A service that provides a detailed analysis of the project social risk, including stakeholder mapping, geo-spatial and situational analysis, spatial-temporal analysis of conflict events, and project risk rating. This service builds on the themes identified in any social risk screening with on-the-ground field assessments of stakeholders and social risks.  

Purpose and Utility:

  • Serves as a precursor to the regulatory Environmental Social Impact Assessment (ESIA).
  • Serves as the foundation for subsequent locally relevant Stakeholder Engagement, Community Investment and Security plans.
  • Serves as a comprehensive assessment of risks to project.
  • Serves as a reference guide to project managers and field operators.
  • Informs direction of CSR investment

Deliverables: 

  • Qualitative Report
  • Identifies material Political, Economic, Sociological, Technological, Legal, and Environmental risks (PESTLE Analysis)
  • Identifies ALL project stakeholders
  • Social risk workshops:
    • Workshops for in-country teams
    • Workshop for C-Suite

Duration: 30 - 90 days.

 

 

In the worlds first peer-reviewed study on how local conflicts impact the bottom line in international mining, oil and gas developments, researchers at Harvard found that delays caused by local conflicts could cost about US$20 million a week for mining projects valued between US$3 billion and US$5 billion.

 

 

Tools we Use:

STAKEHOLDER MAPPING

We use qualitative and quantitative data to identify key stakeholders, map their interests, asses their ability to mobilise, and understand their influence on client operations. 

SOCIAL NETWORK ANALYSIS 

 After we identify stakeholders, we identify social networks to understand the relationship that exists between and among stakeholders and client operations. 

NARRATIVE ANALYSIS

Once we have identified and mapped key stakeholders, we closely examine each stakeholder's narrative, interests, point of leverage, and needs. 

 


 

WHY CANT YOU DO THIS YOURSELF?

Now, more than ever, understanding exposure to social risks and conflict, as well as proactive engagement with stakeholders is a strategic imperative. Yet very few companies have the expertise to identify and analyse social risk exposure, and even fewer know how to effectively craft engagement strategies with stakeholders. Trubshaw Cumberlege utilises a number of technical and analytical tools that are not available to our clients to comprehensively identify, assess, and solve stakeholder related conflict and social issues. Our clients also enjoy an unprecedented level of continuity in their analysis and engagement strategies that is not reliant on our client's personnel remaining on the ground.  

 

WHAT'S THE VALUE OF THIS APPROACH? 

Based on our experience, the majority of operational threats that companies face in frontier economies can be traced back to stakeholder risks and community conflict. By understanding exposure to risk and then mitigating this risk with effective stakeholder engagement and community investment strategies, our clients are protected from exposure to social conflict. Effective community investment strategies are also a necessary element of risk management because they add value to stakeholders, minimise conflict and nurture a healthy social licence to operate. They further supply a wealth of intelligence on current and emerging stakeholder risks. 

 

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